The Cable TV Compliance Office administers the rules and regulations of Section 30, Brevard County Code for Cable Communications as they relate to applications for franchise, renewal, expansion or transfer, coordinate public hearings and prepare all necessary documentation for Board action.

Section 30 of the Brevard County Code mandates that cable operators provide a free local government access cable channel. SCGTV contains programming of local, state and federal government entities.

BREVARD COUNTY (Franchising Authority) has NO authority with respect to regulating rates, programming, channel selection or line-up or franchises within the city/town limits of Cape Canaveral, Cocoa, Cocoa Beach, Indialantic, Indian Harbour Beach, Malabar, Melbourne, Melbourne Beach, Melbourne Village, Palm Bay, Palm Shores, Rockledge, Satellite Beach, Titusville, and West Melbourne. We do, however, have consumer protection authority and protection and maintenance of our County rights-of-way and easements.

OBJECTIVES OF CABLE TV COMPLIANCE:

• Act as liaison between the cable television subscriber and the Franchising Authority (Board of County Commissioners).
• Act as liaison between the cable television subscriber and the cable company.
• Ensure cable providers comply with Local, State, and Federal regulations.
• Provide a complaint tracking system for the cable subscribers and assist them with problems to the best extent possible.

If you are having problems with your service, quality of signal or want to receive service and cannot get through to your cable provider, contact us at (321) 617-7231.

YOU CAN FIND THE CUSTOMER SERVICE NUMBER FOR YOUR CABLE PROVIDER ON YOUR MONTHLY BILL.

CABLE PROVIDERS FOR UNINCORPORATED BREVARD COUNTY:

• Bright House Networks (south of Port St. John to Palm Bay and Barefoot Bay/Snug Harbor areas) (321) 254-3300
• Bright House Networks (Port St. John north to SR 46) (321) 631-3707
• Adelphia Communications (Mims and Scottsmoor areas) (321) 268-1724
• Comcast Communications (south Palm Bay to the Indian River County Line) (561) 589-3846

INFORMATION ON YOUR COMMUNICATIONS SERVICES TAX